Modlily is an online fashion retailer offering trendy clothes and accessories for women at competitive prices. Their website is user-friendly, with free shipping for orders of $69 or more and expedited shipping for orders of $129. Additionally, customers can earn points by buying products through its rewards program.
Modlily is an established business that has operated for more than ten years. Still, they have come under scrutiny due to customer complaints regarding product quality, shipping times, and customer service.
Customer service
Modlily is an online fashion boutique that promises quality, seamless ordering, and quick customer service. Their women-specific collection offers on-trend clothes from every country worldwide; customers can reach their customer support representatives via Facebook Messenger, email, live chat, or their website ticket system.
Modlily offers multiple payment methods, including PayPal, Visa, Mastercard, American Express, and Afterpay. Customers who aren’t happy with their products may exchange them for gift cards if desired.
Some reviews of Modlily may not be favorable. Some customers have claimed that their shipping and return policies were less-than-stellar or their clothing fit smaller than expected despite using their size chart. As a result, some shoppers rate Modlily low on Sitejabber; however, other users strongly endorse shopping from this company with some tips to avoid similar issues in future purchases.
Returns and refunds
Modlily is a fashion retailer with a vast selection of trendy apparel. Orders of $69 or more qualify for free shipping, while new customers receive a $36 discount – making this company an appealing option among fashion lovers everywhere! With strong social media following and attractive discounts offered to newcomers, Modlily remains a go-to spot.
Mod Lily customers have expressed displeasure with its returns and refund policies, often reporting clothes that don’t look like they had expected. In contrast, others say an inability to reach customer service, with returns denied or only partial refunds being provided as compensation.
Modlily may be worth checking out if you’re shopping for new shoes or blouses; their prices are very affordable, and their styles keep changing regularly. In addition, there are always coupon codes and deals available through their website; make sure that before making any purchases, the return policy hasn’t changed since last time!
Shipping time
Modlily is an established online fashion retailer offering blouses, sweaters, shirts, tunic tops, camis, and tees made of various materials such as cotton and silk. Customers can also purchase swimwear accessories and jewelry on this platform with its user-friendly shopping cart feature, making multiple orders more straightforward to place simultaneously and track progress more efficiently.
Many reviewers of Modlily are critical of its shipping time and customer service policies, with one reporting she ordered a swimsuit but was disappointed to find it did not match what she saw online; she attempted to get a refund but could not reach anyone at Modlily for help.
Despite negative reviews, Modlily remains popular with customers; many stated their trust in the company and favorable pricing, although orders sometimes took longer to arrive than promised. Other customers found the site’s sizing small, yet satisfied with their purchases.
Price
Modlily offers clothing items suitable for every event and celebration, with rigorous quality control standards to guarantee the perfect condition of all items shipped out to customers. Before making a purchase, customers should carefully read product descriptions and review return policies – many shoppers have reported receiving clothing that does not match what was pictured on the website; it has often proven difficult for them to reach customer service to address these issues.
Modlily.com states that its store is in China, with warehouses storing its items there. They accept several currencies and ship worldwide – although shipping fees will be displayed in their shopping cart for orders over $69. Additionally, a Frequently Asked Questions (FAQs) page assists shoppers with questions about purchasing on Modlily.