Precisely what Travel Agents Need to Know About Corporate and business Travel Today


This is appropriately named the age of traveler-centricity and the evolution of the fresh era of personalized traveling; is leading to research and also the development of a host of new alleged intelligent services. The command-and-control perspectives of traveling have got changed a lot from the earlier and the focus has changed more to the traveler as well as the productivity of each trip.

It is now essential to maintain that the travelers have the greatest return on investment on each of your trips. New generations regarding young employees and supervisors, who have been growing up and house in a digital age, usually are moving up the ranks seeing travelers. It has become essential to realize the need for greater flexibility admitting that the employees who take a trip on corporate trips contemplate a percentage of their trip to certainly be a leisure outlet.

With boosting globalization and the rise in corporations sending their staff to different countries to network and talk with their offshore prospects/customers/suppliers, corporate and business travel is a highly lucrative tourism segment. Before we all talk about how tourism organizations can better cater to enterprise travelers, let us first look at exactly why they prefer to use customized corporate agencies over standard agents

Why do organizations use Corporate Travel Organizations?

This might be the most basic query for a travel agency as to why they should use agencies specializing in corporate and business travel when there are plenty of typical travel agents in the market. Here is the significance of corporate travel agencies with online systems that enable business travelers access to their particular complete itinerary.

The following details are at the fingertips of the CTAs: –

full small business itinerary details
up-to-date pursuing details of flights (including interruptions holdups hindrances impediments or rescheduling)
transparent specifics about additional costs such as gear fees or in-flight rates
travel alerts, if almost any, in the destined area
comprehensive and up-to-date details about often the visa procurement policies in addition to identification required
currency need and conversion rates
What do corporate and business clients expect from Corporate and business Travel Agencies?

Negotiated Costs

The Corporate Agencies tend to have tie-ups with hotels, car rentals, routes, etc., giving them access to reduce fares that can be used simply by frequent business travelers. Discounted prices are not the only benefits though as they also offer air travel upgrades, room upgrades, and also VIP check-in lines since required.

In-depth information about the take a trip industry

Corporate travel agents have accessibility to many travel resources and quite a few importantly, more quickly than other leisure travel agents. Additional information allows you to make the business trips practical and comfortable.

Changes in Itinerary

If an airline ticket needs to find rescheduled or canceled, the chances are the airline or the on the net service provider will charge lofty rates. When booking with a corporate and business travel agent, most of the time schedule adjustments can be done at zero or perhaps minimal extra charges.

Feasible emergency contacts

It is important for that business travelers to reach the proper person at the need regarding trouble. Corporate travel agents have experience and professionalism to ease stress for both the traveler as well as the company.

What do you need to consider since corporate travel increases?

Enterprise Travel Barometer reported this corporate travel is seeing accelerated growth. Nevertheless, when poorly managed, it usually is no longer an advantage to corporations and may, in fact, become a load. There are some factors that the firms and CTAs must think of to get the best out of the time used traveling.

Adopting a take a trip policy

The corporate must explain a travel policy that is certainly applicable to and respected simply by travelers at all levels. This specific policy should be used to create the standards which will help to track the advance of business travel. It is going to help to reduce the costs in the entire package.

Do not reduce the traveler’s autonomy

The particular management is responsible for budgeting the particular travel policy which really helps to improve cost management still it is also essential to give an amount of autonomy to the traveler. Often the policy should be flexible ample to allow the employee to adjust the trip as per the scenario.

Traveler’s security should be the main concern

Business travelers must have security in place. The company must stick to its definition of requirements to ensure the employee’s integrity. The actual CTAs should have reliable spouses (travel insurance, airlines, resort chains, etc . ).

Flexibility and automation

To improve time and ease the processes, the actual administration of management systems should have automated processes. What this means is they should adopt mobile options where search options, journey alerts, ticket reservations, and so on can be accessed quickly, very easily, and on the go.

Company Travel Trends in 2016

Corporate travel trends usually change regularly. 2016 has not been any diverse and the travel management firms (TMCs) and corporate travel firms (CTAs) are quite focused to deliver steady if not strong axis all over. A growing MICE market, investments in mobile and big files, and enhanced focus on work of care are some of their very own areas of focus.

Rising price ranges

The consolidated buzzword amid global suppliers, airfares, lodge rates, etc. is the climbing fares. It is sometimes typically the move of the suppliers to come up with discounts that encourage vacation if there is a strong decline in widely used. A positive 2016 world financial system has been bringing an increase in airflow fares of a few percentage points, hotels are expected to find out 4%-6% rise in average worldwide rates and the competition will stay moderate in the car rental solutions.

Duty of care

Danger management is one of the major parts of emphasis for corporations. Business customers are allowing brand new policies and improved technology to monitor employees’ location in the event of an emergency, especially when they are going to foreign destinations. For instance, Go along Risk Messaging helps to determine the travelers moving around on the planet and alerts them with alternate travel arrangements as so when needed.

Focusing on MICE

The conferences industry is a major expanding sector and the corporate vacation trend is developing in it. The corporate travel agencies need to better start aligning various meeting procurement methodologies featuring its transient travel sourcing. One way could be to broaden the variety of getting together with services by incorporating incentive travels within it.

Investing in engineering

A sharper focus on improving value and becoming more traveler-centric can be done by bringing in mobile phone-friendly technologies. Mobile and large data are definitely the two most vital technological investments which just about any corporate travel agency must target to make their platform more pleasing.

Business travel analysis soon after Brexit

Following Brexit, MANIÈRE and CAPA shared their very own speculations. According to them, the highest short-term effects on the vacation industry will come from the worsening of the pound against various other world currencies. Greeley Koch, executive director for the Connection of Corporate Travel Management said that the business travel sector will trend on money fluctuations; with some companies profiting from the weaker pound along with traveling more, while others may well withhold business travel till world markets find their very own level.

Impact of terrorism on corporate travelers

Journey policymakers and managers need to be guided by the increasing terrorism scare. For professionals and staff undertaking journeys on behalf of businesses, the travel companies and corporate travel agencies (CTAs) should prove the peace of mind for their safety through the journey policies. It is more than likely that these surveys conducted over business travelers reflect the general issue of the global business visitors about the spate of terrorism.

However, there is no denying the belief that the terrorist threat is adjusting the patterns of small business travel. The key impact in this is to keep in mind that the companies giving travel services for business visitors need to enhance their provide for security and the associated threats in delivering the services to help corporate clients. According to an up-to-date finding, travel managers include a higher estimation of their policy’s effectiveness in addressing possibilities compared to skeptical business travelers.


Although the corporate traveling sector has continued to advance, there are a plethora of problems faced by the industry. Any rapidly changing consumer industry, the emergence of new enterprise models, the impact of technological innovation, and man-made and natural entrée are some of the fulcrum items that need to be considered before organizing corporate trips.

TravelCarma is surely an experienced Travel Technology Business powering 200+ Travel Organizations worldwide with B2C/B2B On the net Reservation Systems, Back-Office, Mid-Office, and Access to Global Catalog.

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